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Customer reviews of The House of Cars

At The House of Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The House of Cars

The House of Cars

Based on 147 customer reviews

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  • 5

    X5 7 seater

    By Nick T on 22 August 2017 | Verified purchase

    Professional and efficient with a happy to help attityde

  • 5

    Great Service

    By HAYLEY B on 22 August 2017 | Verified purchase

    House of Cars have been amazing. Getting my new car has been very easy and quick. I test drove it on a Sunday picked it up on the Tuesday. The owner was great and the who process exceeded my expectations. Chris went above and beyond to make sure I was happy, the car was immaculate, it needed a new Tyre and without any hesitation Chris went out of his way to sort this for me. I am very happy with house of cars and I would recommend them 100%. Thank you and I love my new car!

  • 5


    By Alice G on 17 August 2017 | Verified purchase

    Excellent service from start to finish. Chris was very attentive, worked around me and when I could get there. Car was immaculate when I picked it up and the process was so easy. Thanks again, extremely happy with my purchase.

  • 5

    lovely clean car , very friendly service

    By Kathleen L on 17 August 2017 | Verified purchase

    Many thanks to chris for coming in on a sunday for us ,lovely car ,very pleased with it and very good service too , i would recomend these guys to any one looking for a nice car , many thanks jason luxton

  • 5

    BMW m135i

    By Stephanie H on 16 August 2017 | Verified purchase

    First class service from start to Finnish, car was as described and ready to go on the day.

  • 5

    So easy and no pressure!

    By Jay H on 09 August 2017 | Verified purchase

    Just got my new car from the House Of Cars, really happy with everything from start to finish. Car was immaculate and the process was simple, collected the next day. Have already recommended to a family member and will certainly consider using again when i'm ready to change. Thanks Chris and Mark

  • 5

    Good all round service

    By Owen W on 06 August 2017 | Verified purchase

    Polite and accommodating, noticed some scuffs on the Alloys, they were more than happy to get them fixed before I picked up the car kept in contact arranging a time and date to pick up the car and were happy to facilitate un supervised test drive.

  • 5

    Excellent service and help

    By Peter K on 01 August 2017 | Verified purchase

    Dealt with Chris, the owner. Helped us choose the right car and then went the extra mile to seal the deal. This is the third car we've brought off of Chris, so I know his after sale service/support is second to none, so I felt very safe investing in another car,. If you in the area and looking to change your car, I can certainly recommend Chris and The House of Cars.

  • 5

    Excellent Service!

    By Katherine S on 27 July 2017 | Verified purchase

    What a find! I came across The House of Cars last week, when searching Auto Trader - Looking for inspiration. Located within Southwell, I immediately felt confident to request viewing of my chosen vehicle. Presentation, Photography and Description did not disappoint. I received a swift response and set up a viewing, I was even accommodated outside opening hours. Staff are Polite, Friendly, at ease and offer fantastic service. No pressure sales, which as a Female, was greatly appreciated. I would not hesitate to purchase again in the future based on my experience. Nothing was too much trouble - professional service assured.

  • 5

    Great service

    By Jon P on 24 July 2017 | Verified purchase

    More than happy with my new car. Finance arranged quickly and gave me a fair price for my part exchange car. Marc was very helpful.