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Customer reviews of The House of Cars

At The House of Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The House of Cars

The House of Cars

Based on 164 customer reviews

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  • 5

    BMW 520d.

    By Darren C on 09 December 2016 | Verified purchase

    Excellent experience buying our new car from the house of cars. We needed a bigger car and got exactly what we wanted. Arranged p/x price etc... over the phone, travelled down from Manchester the following day and done the deal. Really pleased with the service we received and the quality of car we purchased. Well worth the journey down, would highly recommend.

  • 5

    Excellent service very happy with car

    By Paul O on 06 December 2016 | Verified purchase

    Very professional service and very happy with my new car ....would highly recommend.

  • 5

    Great garage

    By Andrew D on 03 December 2016 | Verified purchase

    Top notch stuff. Really helpful and friendly. Gave us the keys and let us look around the car and take it for a drive without any of the dealership patter, relaxed and answered all questions.

  • 5


    By Luke A on 29 November 2016 | Verified purchase

    Excellent service from start to finish..... I would not hesitate to recommend The House of Cars.

  • 5

    House of Cars Nottingham

    By Frank R on 23 November 2016 | Verified purchase

    Found this dealer through Autotrader. They had the car I wanted at a far cheaper price than any dealer in the North West of England and after a 10 minute conversation I had negotiated the part exchange of my car and bought the new car with a £250 deposit. The sales rep Mark was courteous and professional and he agreed to remove the car from sale immediately and hold it for me until I could travel from Manchester to Nottingham three days later. When I arrived at the dealership the car was waiting for me on the forecourt in pristine condition and it even had AMG mats thrown in ! The administrative arrangements took a mere half hour and Mark even registered the car in my name electronically with the DVLA as I waited. I also used their Broadband to insure the car and he directed me to a nearby Post Office to tax the car. All in all the most seamless car buying experience I have ever had and I would recommend the House of Cars to any car buyer.

  • 5

    Excellent experience

    By Neil K on 23 November 2016 | Verified purchase

    My first experience of dealing with the House of Cars has been excellent. Professional from start to finish, no pressure and hassle free. The car was as described and in fantastic condition. I travelled over 300 miles for the vehicle, so the honest and detailed description given in the advert and from phone conversations, should rightly give other long distance prospective buyers the utmost confidence. Would highly recommend.

  • 5

    Very professional and easy to deal with.

    By Paul D on 23 November 2016 | Verified purchase

    Really professional, gave me all the information I asked about the car. Fair trade in price given. Showed me all the service history documents and allowed me the time to look through it all. No pressure either.Very good service. They posted me a badge that they had ordered which enabled me to take the car the same day.

  • 5


    By Amy P on 23 November 2016 | Verified purchase

    Totally in LOVE with my new Audi TT!! House of Cars delivered an outstanding service!! I made it a big hard decision buying this fancy car but Chris made everything so easy, no pressure, hassle free and so QUICK!! I signed the dotted line and the car was on my drive the next day!! Perfect Car.. Perfect Service..100% recommend the boys and will definitely use again in the future!!

  • 5

    Another brilliant experience!!

    By Claire R on 17 November 2016 | Verified purchase

    As return customers for the past 4 years, my partner and I cannot fault this dealership. From the minute you choose your car the service is first class and so is the aftercare. Chris keeps you informed every step of the way right up to the point of picking up your vehicle. We always recommend this dealership to family, friends and colleagues, and we will be returning again when we are ready for another new car, we wouldn't go anywhere else now. Absolutely fantastic!!

  • 5

    Honest no pressure.

    By M H on 14 November 2016 | Verified purchase

    Good honest service and a good team ... Good car buying experience.